Q: What are CashRewards? 
A: CashRewards are savings you earn by using your BankPlus VISA® CheckCard to purchase merchandise and services. The CashRewards Program is available to BankPlus VISA® CheckCard holders ("Cardholders") who have an e-BankPlus online banking account. Through this Program, you’ll receive targeted offers to receive cash back on purchases based on how you actually shop. As a Cardholder, there is no limit to the cash back you can earn. So the more ways you use your BankPlus VISA® CheckCard, the more offers you can receive and the more money you can earn! 

Q: How do I redeem offers?
A: To receive rewards, you need to first click the offer in your e-BankPlus online banking Transaction Detail page.  Once you click on the offer, your BankPlus VISA® CheckCard is activated.  When you visit that merchant, simply use your BankPlus VISA® CheckCard to pay for the transaction.  Generally, no coupons are needed for in-store purchases, making it even easier to earn rewards. Clearly marked online redemption codes may be needed for offers at online stores.

Q: Do I need to use a coupon or code to earn CashRewards?
A: Generally, Cardholders do not need a coupon or code to redeem the offers. In most cases you just use your BankPlus VISA® CheckCard for the purchase specified in an offer. Online redemption may require you to enter a redemption code, but such codes are clearly marked on the offer.

Q: When do I receive the cash for the offers I redeem?
A: Your CashRewards will be deposited to your account the month after you redeem your offers.  Since we do not share your personal information with retailers, we cannot credit your account immediately at the time of purchase.   For example, any rewards you redeem in the month of December will be credited to your account at the end of January.   If you’d like to see the offers you have redeemed or the total value of the offers you have redeemed, please visit the CashRewards summary page.  

Q: Is this program free?
A: Yes, this program is free!  There is no cost associated with the CashRewards program.  Cardholders are able to easily earn additional savings with the CashRewards program. This new rewards program is just another benefit of using your BankPlus VISA® CheckCard.

Q: Is my personal information shared with retailers? 
A: No. Your personal information is not shared with retailers.  In fact, no personal information leaves BankPlus.

Q: Can I use any of my BankPlus cards to earn CashRewards?
A: You have to use the BankPlus VISA® CheckCard that is associated with the account that received the offer to earn CashRewards.

Q: What if I do not want to receive offers?
A: If you wish to opt out of CashRewards, you can do so by clicking the "Stop receiving offers" link. You can find this link either above the right sidebar on your Transaction Detail page or in the upper right on the CashRewards summary page.

Q:  Who do I call if I have a question?
A:  Please contact Customer Service at 601-664-PLUS(7587) in Metro Jackson or 1-888-811-PLUS (7587) outside Metro Jackson.