Online and Mobile Banking Security Tips

Password protect your smartphone, mobile devices and computers.

Protect your devices with a strong password to prevent unauthorized access in the event your device is lost or stolen.

Install updates regularly.

Ensure you are updating your computer and mobile devices with the most up-to-date software upgrades. Many times the updates come with enhanced security features to help protect your devices.

Log out of your online banking accounts completely once you have finished a session.

This adds an extra layer of protection so that anyone who wants to hack your banking software directly from your smart phone or mobile device will have to go through two layers of protection (both your phone password and the banking app) rather than just a single layer.

Use Facial Recognition or Fingerprint Technology.

Facial recognition and fingerprint technology are extremely secure. More and more phones are offering this technology and you should seriously consider making this your default log-in method over using a password.

Don’t Save Passwords or Usernames in Your Browser.

If your phone is stolen or lost, saving this information in your browser can give someone easy access to your bank account. If you want to save usernames and passwords on your phone, it’s better to do it within an encrypted app that requires a password or fingerprint for authentication. Additionally, using a password app allows you to create different passwords for every site you use which is highly recommended.

Avoid banking on public WIFI.

Public WIFIs aren't always secure. Avoid accessing your online banking accounts via public WIFI networks, instead opt for a trusted and secure network connection.

Don't access your bank account from a shared computer.

Avoid accessing your bank account from a computer that is not yours or is a shared computer.

Don't provide personal or account information unless you initiate contact.

Your financial institution should not ask for you to supply personal information, such as your social security number or account number, via text or email. Be suspicious of any unsolicited requests for your information. When in doubt, contact your financial institution via the phone number on their website or the back of your debit card.

Delete old text messages from your financial institution.

If you bank via text, delete old text messages that are no longer needed.

Check your account regularly for unauthorized charges or withdrawals.

If you notice in suspicious our unauthorized transactions on your account, report the issue immediately to BankPlus.

Report lost/stolen devices right away.

If your mobile device is lost or stolen, report it right away to your wireless carrier.

Wipe any unused devices.

Wipe any devices that are no longer in use or you are planning on donating, selling or trading, using the manufacturer's recommended technique or special software.