Frequently Asked Questions

What holidays does the bank observe?

BankPlus observes the following holidays:

BankPlus observes the following holidays:

  • New Year’s Day
  • Martin Luther King, Jr. Day
  • Presidents Day
     Most locations will be closed on Presidents Day.  Locations in Louisiana, Mobile and Biloxi will remain open.
  • Mardi Gras
     Locations in Louisiana, Mobile and Biloxi will be closed.
  • Memorial Day
  • Juneteenth National Independence Day
  • Independence Day 
  • Labor Day
  • Columbus Day 
  • Veterans Day
  • Thanksgiving Day 
  • Christmas Day

What login credentials (Username and Password) will I need to use to access my accounts through the mobile app?

Can I make a deposit to an account of which I am not an authorized signer?

Will I be able to make a deposit to my account if I am not registered for Online Banking - Personal using my social security number?

Will I be able to deposit a check which is not made payable to me?

Will I be able to deposit my U S Treasury or Money Order using Mobile Deposit?

How can I verify my deposit was credited to my account?

What do I do if my check was not deposited?

What do I do with my check once it has been deposited?

Can I open an account online?

How do I change my Online Banking User ID?

What are the current Mortgage rates?

Does BankPlus charge for Online Bill Pay?

How do I change my Online Banking password?

When I open my checking and savings account, will I have immediate access to my money?

What is my daily limit for Mobile Deposit?

How much can I borrow using an EquityPlus line of credit?

Can I change my Personal Identification Number (PIN) on my BankPlus debit card?

How do I find out about employment opportunities with BankPlus?

Can I view my transactions at any time?

Can I add someone else to my checking account?

How do I transfer funds from my checking account to savings?

How long will it take me to get my debit card?

How will I know my Mobile Deposit will be credited to my account?

Does BankPlus offer any type of overdraft protection?

Can I wire money?

How do I deposit money into my personal checking account?

What are your banking hours?

What is the BankPlus routing number?

Are BankPlus deposit accounts FDIC insured?